Job Description
Join our award-winning team at First National Bank of Oakland as a Bank Teller and become the face of our community's financial hub. We're seeking customer-focused professionals to deliver exceptional service while driving our mission of financial empowerment. Enjoy a supportive culture with competitive benefits, professional development opportunities, and the chance to build lasting relationships with Oakland residents and businesses.
Responsibilities
- Process transactions with accuracy and efficiency, including deposits, withdrawals, and transfers
- Provide personalized financial guidance to customers regarding accounts, loans, and digital banking tools
- Identify cross-selling opportunities for bank products and services
- Maintain strict compliance with banking regulations and security protocols
- Resolve customer inquiries and escalate complex issues to branch management
- Balance cash drawer and reconcile daily transactions
- Support branch operations through record-keeping and administrative tasks
Qualifications
- High school diploma or equivalent; associate's degree in finance preferred
- Minimum 1 year of customer service or cash handling experience
- Proficiency with banking software and digital transaction platforms
- Strong mathematical aptitude and attention to detail
- Excellent communication skills with diverse populations
- Familiarity with BSA/AML compliance requirements
- Ability to work flexible hours including weekends
- Valid California driver's license for potential branch travel