Job Description
Join our award-winning banking team in the heart of San Francisco! Golden Gate Financial Services is seeking a dynamic Bank Teller to deliver exceptional customer experiences while supporting our clients' financial goals. As a key member of our branch team, you'll handle daily transactions, build client relationships, and contribute to our mission of financial wellness for all Bay Area residents. We offer comprehensive training, competitive benefits, and a collaborative work environment in one of America's most vibrant cities.
Responsibilities
- Process 50+ daily transactions including deposits, withdrawals, transfers, and cash advances
- Identify cross-selling opportunities for banking products (loans, credit cards, accounts)
- Maintain accurate cash drawer balances and daily reconciliation reports
- Resolve client inquiries regarding account balances, transactions, and services
- Adhere to strict security protocols and anti-fraud procedures
- Assist with new account openings and documentation processing
- Participate in quarterly branch performance reviews and training sessions
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Proficiency with banking software (e.g., Fiserv, Jack Henry)
- Excellent communication skills in English; bilingual Spanish/Mandarin a plus
- Ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license and reliable transportation
- Successful completion of background check and credit review