Job Description
Join Empire National Bank's Buffalo team and unlock your banking career! We're seeking energetic Bank Tellers to deliver exceptional customer service while handling cash transactions, account inquiries, and digital banking solutions. Enjoy a $2,500 sign-on bonus for qualified candidates who start before December 31st! Our premium benefits package includes health insurance, retirement matching, and career advancement opportunities. Work in our modern downtown branch with cutting-edge technology and a supportive team environment.
Responsibilities
- Process customer transactions with precision and efficiency
- Resolve account inquiries and resolve client concerns
- Cross-sell bank products and services to meet client needs
- Maintain accurate cash drawer and transaction records
- Adhere to strict security protocols and compliance standards
- Support branch operations including ATM maintenance and vault duties
- Collaborate with team members to achieve branch goals
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution skills
- Proficiency with banking software and digital tools
- Ability to work flexible hours including weekends
- Fraud prevention and regulatory compliance knowledge
- Valid New York State driver's license