Job Description
Join our award-winning team at Atlantic Financial Group as a Senior Bank Teller in the heart of Virginia Beach! We're seeking customer-focused professionals to deliver exceptional financial services while building lasting relationships. Enjoy competitive compensation, comprehensive benefits, and clear career advancement paths in a modern banking environment.
Responsibilities
- Process high-volume transactions with precision and efficiency
- Build trust through personalized customer consultations on accounts and services
- Resolve complex account inquiries and escalate sensitive issues appropriately
- Actively cross-sell financial products while maintaining compliance standards
- Balance cash drawers and maintain accurate transaction records
- Train junior staff on operational procedures and customer service excellence
Qualifications
- Minimum 2 years of cash handling experience in a financial institution
- Proven track record in sales and customer relationship management
- Strong knowledge of banking regulations (Reg CC, BSA)
- Exceptional problem-solving and conflict resolution abilities
- Proficient in core banking software and digital platforms
- Ability to work flexible hours including weekends
- High school diploma or equivalent; college degree preferred