Job Description
Join Philadelphia's premier financial institution as a Senior Bank Teller and unlock premium earning potential with unmatched career growth opportunities. We're seeking exceptional professionals to deliver world-class customer experiences while managing high-value transactions in our downtown flagship branch. Enjoy comprehensive benefits including health insurance, retirement matching, and tuition reimbursement – all while working in a state-of-the-art banking environment with cutting-edge technology.
This role offers industry-leading compensation designed to reward top performers, with quarterly performance bonuses and accelerated advancement tracks into leadership positions. Our commitment to employee development includes specialized training in wealth management, fraud prevention, and commercial banking services.
Responsibilities
- Execute complex financial transactions including wire transfers, international payments, and merchant services
- Build and maintain high-value client relationships through personalized financial guidance
- Lead branch operations during peak hours and mentor junior teller staff
- Identify cross-selling opportunities for premium banking products and investment services
- Implement advanced fraud detection protocols and regulatory compliance measures
- Manage cash vault operations and reconcile daily transaction discrepancies
- Participate in quarterly branch performance reviews and process improvement initiatives
Qualifications
- Minimum 3 years of high-volume banking experience with transaction volumes exceeding $2M monthly
- Proven track record in cross-selling financial products with demonstrated sales metrics
- Advanced knowledge of AML regulations, BSA compliance, and federal banking laws
- Proficiency in core banking systems (Fiserv, FIS, or equivalent) and digital banking platforms
- Exceptional conflict resolution skills with documented success in high-stakes customer scenarios
- Bachelor's degree in Finance, Business, or related field preferred
- Professional certifications (CRCM, CMB, or AML) highly desirable
- Fluency in Spanish required due to Philadelphia's diverse clientele