Job Description
Join our elite team at First National Bank of Charlotte as a Senior Bank Teller and unlock exceptional earning potential in the heart of the Queen City. We're seeking passionate financial professionals who thrive in customer-centric environments and want to grow their careers with industry-leading compensation. As a cornerstone of our banking operations, you'll deliver premium service while enjoying comprehensive benefits, advancement opportunities, and a supportive culture that rewards excellence.
Responsibilities
- Execute high-volume cash transactions with precision and maintain strict compliance with banking regulations
- Build and nurture client relationships through personalized financial consultations and cross-selling services
- Lead branch operations during peak hours and mentor junior tellers on service standards
- Resolve complex customer inquiries with empathy and solution-oriented thinking
- Conduct detailed account audits and ensure adherence to anti-fraud protocols
- Collaborate with wealth management teams to identify premium client opportunities
Qualifications
- Minimum 3 years of banking experience with proven cash handling accuracy
- Advanced knowledge of financial regulations (Regulation CC, BSA, AML)
- Exceptional communication skills with ability to de-escalate sensitive situations
- Proven sales track record with demonstrated upselling capabilities
- Proficiency in core banking platforms (e.g., Fiserv, Jack Henry)
- Associate's degree in Finance or related field preferred