Job Description
Join our award-winning team at Premier Financial Group as a Senior Bank Teller in Toledo, OH! We're seeking customer service professionals with financial experience to elevate our branch operations. Enjoy industry-leading compensation, comprehensive benefits, and career advancement opportunities in a supportive environment.
Responsibilities
- Deliver exceptional client experiences through personalized financial transactions and account services
- Identify cross-sell opportunities for banking products (loans, credit cards, investments)
- Resolve complex account discrepancies and customer concerns with professionalism
- Maintain strict compliance with banking regulations and security protocols
- Train junior tellers on branch procedures and customer service standards
- Contribute to branch performance goals through proactive client engagement
Qualifications
- Minimum 2 years of banking or financial services experience
- Proven track record in cash handling and transaction accuracy
- Strong knowledge of banking regulations (Regulation E, BSA, AML)
- Excellent communication and conflict resolution skills
- Proficiency in core banking software (e.g., Fiserv, Jack Henry)
- Associate degree in Finance/Business or equivalent experience