Job Description
Join our prestigious financial institution in San Jose's thriving tech corridor as a Senior Bank Teller. We offer industry-leading compensation, comprehensive benefits, and career advancement opportunities. Work in a modern, client-focused environment where your expertise directly impacts customer satisfaction and financial wellness.
Golden State Financial values professional growth and provides ongoing training in digital banking platforms, fraud prevention, and wealth management fundamentals. Our tellers play a pivotal role in delivering exceptional client experiences while supporting our community's economic vitality.
Responsibilities
- Execute complex financial transactions with precision and security awareness
- Build lasting client relationships through personalized financial guidance
- Proactively identify cross-selling opportunities for premium banking products
- Maintain strict adherence to regulatory compliance procedures
- Train junior tellers on operational excellence and customer service standards
- Resolve escalated client inquiries with professionalism and empathy
- Contribute to branch performance metrics through client retention efforts
Qualifications
- 3+ years of banking experience with proven transaction accuracy record
- Expert knowledge of banking regulations (Reg CC, BSA/AML)
- Exceptional mathematical aptitude and cash handling proficiency
- Advanced customer conflict resolution skills
- Proficiency in digital banking platforms and CRM systems
- Series 6 or 7 securities license preferred
- Bachelor's degree in Finance, Business, or related field