Job Description
Join Capital One as a Remote-Friendly Bank Teller in Baton Rouge, LA! Enjoy the flexibility of hybrid work arrangements while delivering exceptional customer service at our vibrant downtown branch. We're seeking tech-savvy individuals who thrive in dynamic environments and want to grow their career in finance. Capital One offers competitive benefits, professional development, and a culture that values innovation and inclusion. Apply today to become part of our award-winning team!
Responsibilities
- Process transactions with precision including deposits, withdrawals, transfers, and loan payments
- Build customer relationships through personalized financial guidance and product recommendations
- Maintain accurate cash drawer balances and adhere to strict security protocols
- Resolve customer inquiries efficiently while demonstrating empathy and problem-solving skills
- Utilize digital banking tools to support remote customer assistance
- Collaborate with branch colleagues to achieve sales and service goals
- Participate in ongoing training to enhance financial knowledge and technical skills
Qualifications
- High school diploma or equivalent required; college coursework in finance preferred
- Minimum 1 year experience in customer service or cash handling
- Proficiency with digital banking platforms and Microsoft Office Suite
- Strong attention to detail with excellent numerical accuracy
- Exceptional communication skills with ability to explain complex concepts simply
- Ability to work independently in remote settings while collaborating effectively
- Valid driver's license and reliable transportation for occasional branch visits
- Must pass background check and credit check