Job Description
Join our innovative team at Baltimore Financial Services as a Remote-Friendly Bank Teller and redefine banking excellence from the comfort of your home office. We're seeking customer-centric professionals to deliver exceptional financial services while embracing our hybrid work model that balances remote flexibility with occasional in-person branch visits. As a cornerstone of our client experience, you'll handle transactions, resolve inquiries, and build lasting relationships – all while enjoying Baltimore's vibrant community without daily commutes. We provide comprehensive training, cutting-edge digital tools, and a supportive environment for career growth in the finance sector.
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with precision and security protocols
- Resolve account inquiries and provide personalized financial guidance via virtual channels
- Uphold strict compliance standards for KYC, AML, and fraud prevention
- Act as remote liaison between clients and branch specialists for complex services
- Contribute to digital banking initiatives and process improvements
- Occasional in-person branch visits for training, events, and client meetings
Qualifications
- Minimum 1 year experience in customer service or financial transactions
- Proficient with digital banking platforms and virtual communication tools
- Strong attention to detail with cash handling accuracy
- Excellent verbal/written communication skills for remote client interactions
- Ability to work independently with minimal supervision
- High-speed home office setup with reliable internet connection
- Flexibility for occasional in-person Baltimore-based activities