Job Description
Join Capital One's award-winning team as a Remote Friendly Bank Teller in Baton Rouge! We're seeking customer-focused professionals who thrive in hybrid environments, blending in-branch service with remote administrative support. Enjoy competitive pay, comprehensive benefits, and flexible scheduling while serving Louisiana's vibrant community. This hybrid role offers 3 remote days/week with 2 days at our flagship Government Street branch.
Why Capital One? • Industry-leading training • Career advancement pathways • Paid time off + 12 holidays • 401(k) with 6% match • Tuition reimbursement • Modern tech stack • Inclusive culture
Responsibilities
- Process transactions with 99.5% accuracy while maintaining $10K+ daily cash accountability
- Deliver exceptional customer service across digital channels and in-person interactions
- Resolve complex account issues through remote troubleshooting tools
- Drive cross-sell initiatives for credit/debit products and financial wellness programs
- Comply with BSA/AML regulations and security protocols
- Train new tellers via virtual onboarding modules
- Generate performance reports using remote banking software
Qualifications
- Minimum 1 year cash handling or customer service experience
- Proficiency with digital banking platforms (Zelle, mobile deposit)
- Ability to pass background check and credit check
- Strong problem-solving skills with remote collaboration tools
- High school diploma or equivalent (college preferred)
- Louisiana banking license required (training provided)
- Availability for weekend shifts (1/month)
- Valid driver's license for occasional inter-branch travel