Job Description
Join Lexington Financial Group as a Remote Bank Teller and revolutionize banking from the comfort of your home! We're seeking customer-focused professionals to deliver exceptional financial services to clients across Kentucky. Enjoy the flexibility of remote work while making a tangible impact in your community. Our competitive benefits package includes health insurance, 401(k) matching, and professional development opportunities. Experience the future of banking with a company that values innovation and employee growth.
Responsibilities
- Process transactions (deposits, withdrawals, transfers) with 99.9% accuracy
- Resolve client inquiries via phone, email, and video conferencing
- Promote financial products (credit cards, loans) to meet sales targets
- Maintain strict compliance with banking regulations and security protocols
- Collaborate with branch teams for seamless client experiences
- Update account information and resolve discrepancies in real-time
- Participate in quarterly virtual training sessions
Qualifications
- Minimum 1 year customer service or cash handling experience
- Proficiency in digital banking platforms and CRM systems
- Ability to pass background check and credit verification
- Strong problem-solving skills with attention to detail
- Excellent verbal/written communication abilities
- High-speed internet and quiet home office environment
- Flexibility to work during core banking hours (8 AM - 5 PM EST)
- Kentucky residency required for licensing compliance