Job Description
Join our award-winning team at Southwest Financial Group as a Full-Time Bank Teller in Albuquerque, NM! We're seeking customer-focused professionals to deliver exceptional banking experiences while supporting our community's financial needs. Enjoy competitive compensation, comprehensive benefits (health/dental/vision, 401k matching), and clear career advancement opportunities in a modern, supportive environment. Our state-of-the-art downtown branch offers cutting-edge technology and collaborative teams where your talents will shine.
What We Offer:
• Industry-leading training program
• Generous PTO and holiday schedule
• Employee wellness initiatives
• Referral bonuses
• Tuition assistance
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with 100% accuracy
- Build and maintain strong client relationships through personalized service
- Identify and cross-sell banking products (loans, credit cards, accounts)
- Resolve customer inquiries and escalations efficiently
- Adhere to strict regulatory compliance and security protocols
- Balance cash drawer daily and maintain transaction records
- Collaborate with branch team to achieve sales and service goals
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years cash handling or customer service experience
- Proficiency with banking software and basic MS Office
- Strong mathematical accuracy and attention to detail
- Excellent communication and problem-solving skills
- Ability to work flexible hours (including weekends)
- Professional demeanor and trustworthiness
- New Mexico banking license (or willingness to obtain)