Job Description
Join our prestigious financial institution in the heart of Washington, DC! Capital National Bank is seeking a detail-oriented Full-Time Bank Teller to deliver exceptional customer service and drive our mission of financial excellence. This role offers competitive compensation, comprehensive benefits, and growth opportunities in a dynamic banking environment.
As a key member of our branch team, you'll process transactions, build client relationships, and uphold our commitment to security and compliance. We provide extensive training and a supportive culture where your career can flourish.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with precision
- Build and maintain strong client relationships through personalized financial guidance
- Identify cross-selling opportunities for bank products and services
- Adhere to strict security protocols and regulatory compliance standards
- Resolve customer inquiries and escalate complex issues efficiently
- Balance cash drawers and maintain accurate transaction records
- Collaborate with branch team to achieve service and sales targets
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year experience in customer service or cash handling
- Strong mathematical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, regulated environment
- Proficiency with banking software and digital platforms
- Basic knowledge of financial regulations (e.g., BSA, AML)
- Proven ability to maintain confidentiality and ethical standards