Job Description
Join our award-winning banking team in the heart of Washington, DC! Capital City Financial Group is seeking a dynamic Full-Time Bank Teller to deliver exceptional customer experiences while supporting our clients' financial goals. You'll be the face of our flagship branch, representing our commitment to community banking excellence in the nation's capital. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities in a modern, inclusive workplace.
Responsibilities
- Process transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Build lasting customer relationships through personalized financial consultations
- Identify cross-selling opportunities for bank products and services
- Maintain strict compliance with banking regulations and security protocols
- Balance cash drawer and reconcile daily transactions
- Resolve customer inquiries and escalate complex issues appropriately
- Support branch operations through accurate record-keeping and documentation
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and digital platforms
- Strong mathematical aptitude and attention to detail
- Excellent verbal communication skills in English
- Ability to work flexible hours including weekends
- Basic knowledge of banking regulations (e.g., BSA/AML)
- Friendly, approachable demeanor with customer-first mindset