Job Description
Join Southwest National Bank's elite paid training program and launch your banking career in Albuquerque! We're seeking motivated individuals to become part of our award-winning customer service team. Our comprehensive 6-week paid training program covers banking operations, fraud prevention, and customer relationship management – no prior experience required! Enjoy competitive benefits, career advancement opportunities, and a supportive work environment where your growth is our priority.
What We Offer:
- Full paid training ($15/hour during training period)
- Health/dental/vision insurance after 90 days
- Tuition reimbursement for banking certifications
- Performance-based quarterly bonuses
- 401(k) with 5% employer match
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers)
- Balance cash drawers and maintain accurate records
- Identify cross-sell opportunities for bank products
- Resolve customer inquiries and service issues
- Adhere to banking regulations and security protocols
- Assist with ATM maintenance and branch operations
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Basic math and cash handling aptitude
- Strong customer service orientation
- Ability to pass background check and credit review
- Proficiency with basic computer applications
- Detail-oriented with problem-solving skills
- Ability to work flexible hours including weekends
- Valid New Mexico driver's license preferred