Job Description
Are you a detail-oriented individual with a passion for helping others achieve their financial goals?
Pacific Trust Bank is seeking a dedicated Bank Teller to join our dynamic team in the heart of San Francisco. As a key member of our branch staff, you will be the first point of contact for our valued clients, ensuring a seamless and positive banking experience.
We offer a competitive benefits package, including comprehensive health insurance, a 401(k) retirement plan, and clear pathways for career advancement within our organization. If you are ready to build a rewarding career in finance in one of the world's most vibrant cities, we want to hear from you.
Responsibilities
- Process daily customer transactions accurately, including cash deposits, withdrawals, check cashing, and loan payments.
- Greet customers warmly and provide exceptional customer service to enhance client satisfaction and retention.
- Cross-sell bank products and services, such as savings accounts, credit cards, and mortgages, to meet branch sales goals.
- Ensure the security of the branch, including cash reconciliation, vault management, and adherence to anti-money laundering (AML) regulations.
- Assist customers with opening new accounts and completing necessary paperwork.
- Maintain accurate records and reconcile daily balances to ensure financial integrity.
Qualifications
- High school diploma or GED required; associate degree or banking certification preferred.
- Previous cash handling experience and knowledge of banking products and services is highly desirable.
- Proficiency in basic computer applications and POS systems (e.g., FIS, Mosaik) is required.
- Strong math skills with the ability to perform mental math quickly and accurately.
- Excellent verbal and written communication skills with a friendly demeanor.
- Must pass a background check and credit check as a condition of employment.
- Ability to work flexible hours, including weekends and holidays, as needed.