Job Description
Are you ready to drive your career forward in the heart of Minnesota?
First Capital Bank is seeking a dedicated and friendly Bank Teller to join our dynamic team in Saint Paul. If you have a passion for customer service and a knack for financial accuracy, we want to meet you.
In this role, you will be the face of our bank, helping our community achieve their financial goals. We offer a competitive benefits package, career growth opportunities, and a supportive work environment.
Responsibilities
- Process Financial Transactions: Accurately handle cash deposits, withdrawals, check cashing, and loan payments for customers.
- Customer Service Excellence: Provide exceptional service to every visitor, answering inquiries and resolving issues with a smile.
- Cash Management: Maintain accurate cash drawers and balance daily transactions to ensure 100% accuracy.
- Product Promotion: Educate customers on our products and services, including savings accounts and credit cards.
- Security Compliance: Adhere to all banking regulations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) policies.
- Administrative Support: Assist with account closures, mail services, and maintaining a clean branch environment.
- Problem Solving: Identify customer needs and escalate complex issues to the branch manager when necessary.
Qualifications
- Education: High school diploma or GED required; Associate degree in Finance or Business preferred.
- Experience: Previous experience in retail, customer service, or banking is a plus.
- Skills: Strong math skills, attention to detail, and the ability to work efficiently under pressure.
- Communication: Excellent verbal and written communication skills.
- Availability: Ability to work a flexible schedule, including weekends and holidays.
- Background: Must pass a background check and obtain necessary banking licenses.
- Technology: Proficiency with Microsoft Office Suite and banking software systems.