Job Description
Join our award-winning banking team in the heart of Los Angeles as a Bank Teller! Pacific Coast Financial Group is seeking a dynamic customer service professional to deliver exceptional financial experiences to our diverse clientele. As the face of our branch, you'll build lasting relationships while driving our mission of financial empowerment. We offer competitive compensation, comprehensive benefits, and clear career advancement paths within our growing network.
Responsibilities
- Process 40+ daily transactions including deposits, withdrawals, transfers, and loan payments with 99.8% accuracy
- Identify and cross-sell banking products (checking/savings accounts, credit cards, loans) to meet branch targets
- Resolve customer inquiries regarding account balances, fraud alerts, and digital banking tools
- Maintain $50K cash drawer accountability with daily balancing procedures
- Comply with BSA/AML regulations and security protocols for cash handling
- Train new tellers on branch systems and customer service standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years cash handling or customer service experience
- Proficiency in banking software (e.g., Fiserv, Jack Henry)
- FINRA Series 6 or 63 license (or willingness to obtain within 90 days)
- Exceptional communication skills in English and Spanish (bilingual bonus)
- Ability to work flexible shifts including weekends and holidays
- Pass background check and credit verification