Job Description
Join our award-winning team as a Bank Teller at First National Bank of Omaha! We're seeking a customer-focused professional to deliver exceptional banking experiences at our flagship downtown branch. As a key member of our retail banking division, you'll be the face of our community-first institution, helping customers achieve their financial goals with integrity and expertise.
We offer comprehensive benefits including medical/dental/vision insurance, 401(k) matching, paid time off, and tuition reimbursement. Our modern, collaborative environment values diversity and provides clear career advancement paths.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Identify cross-selling opportunities for bank products (checking accounts, credit cards, loans)
- Resolve customer inquiries and escalate complex issues to relationship managers
- Maintain strict compliance with banking regulations (BSA, AML, KYC)
- Balance cash drawer daily and reconcile discrepancies
- Operate teller systems and digital banking platforms
- Participate in branch security protocols and emergency procedures
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years cash handling or customer service experience
- Proficiency with basic MS Office applications and banking software
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution skills
- Ability to work flexible hours including Saturdays
- Fraud detection and regulatory compliance knowledge
- Nebraska Notary Public certification (or willingness to obtain)