Job Description
Join First Federal Bank's award-winning team as a Bank Teller in Columbus, OH! We're seeking a dynamic Customer Service Specialist to deliver exceptional banking experiences while building lasting relationships with our diverse community. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in a supportive environment. Your role will be pivotal in maintaining our reputation for excellence in financial services.
Responsibilities
- Process customer transactions with precision and efficiency
- Resolve account inquiries and provide financial guidance
- Actively promote bank products and services
- Maintain strict compliance with banking regulations
- Balance cash drawer daily and report discrepancies
- Collaborate with branch team to achieve sales targets
- Utilize digital banking tools to enhance customer experience
Qualifications
- Minimum 1 year customer service or cash handling experience
- High school diploma or equivalent required
- Strong math aptitude and attention to detail
- Proficiency with banking software and Microsoft Office
- Excellent communication and conflict resolution skills
- Ability to work flexible hours including Saturdays
- Previous banking experience preferred
- FBI background check required