Job Description
Join our dynamic team at Southwest Financial Group as a Bank Teller in Albuquerque, NM! We're seeking customer-focused professionals to deliver exceptional banking experiences. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with accuracy
- Provide exceptional service to clients while identifying cross-selling opportunities
- Maintain strict compliance with banking regulations and security protocols
- Balance cash drawers and reconcile daily transactions
- Resolve customer inquiries and escalate complex issues to management
- Assist with ATM operations and night drop services
- Support branch operations through record-keeping and reporting
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Proficiency in banking software and Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Excellent communication and interpersonal skills
- Must pass background check and credit verification
- Basic knowledge of financial regulations (e.g., BSA, AML)