Job Description
Join our award-winning team at Southwest Financial Group as a Bank Teller and become the face of banking excellence in Albuquerque! We're seeking a customer-centric professional to deliver exceptional financial services while building lasting relationships in our vibrant community. Enjoy competitive compensation, comprehensive benefits, and clear career advancement paths in a supportive environment.
What We Offer: Paid training, health/dental/vision insurance, 401(k) matching, tuition reimbursement, and monthly team-building events.
Responsibilities
- Process transactions (deposits, withdrawals, transfers) with 99.9% accuracy
- Resolve customer inquiries and troubleshoot account issues proactively
- Open new accounts and promote digital banking solutions
- Balance cash drawer daily and adhere to strict compliance protocols
- Identify cross-selling opportunities for loans, credit cards, and investments
- Collaborate with branch team to achieve quarterly sales targets
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years cash handling or customer service experience
- Proficiency with banking software and MS Office Suite
- FINRA Series 6/63 license (or willingness to obtain within 90 days)
- Exceptional communication and conflict resolution skills
- Ability to work flexible hours including Saturdays
- Pass background check and credit verification