Job Description
Join our award-winning team at First National Bank of Miami, where we're revolutionizing banking with exceptional customer experiences! We're seeking a passionate Bank Teller to become the friendly face of our downtown branch. As a key member of our customer service team, you'll handle daily transactions, build lasting relationships, and contribute to our mission of making banking simple and joyful. Enjoy competitive benefits, career growth opportunities, and a vibrant workplace culture in the heart of Miami's financial district.
Responsibilities
- Process daily customer transactions including deposits, withdrawals, transfers, and payments with 100% accuracy
- Deliver exceptional customer service while resolving inquiries and promoting bank products
- Maintain secure cash handling procedures and reconcile daily transactions
- Open new accounts and assist customers with digital banking tools
- Uphold strict compliance with banking regulations and security protocols
- Collaborate with branch team to achieve sales and service goals
- Identify opportunities to expand customer relationships through cross-selling
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in cash handling or customer service role
- Strong mathematical aptitude and attention to detail
- Excellent communication skills in English and Spanish (bilingual preferred)
- Proficient with basic office technology and banking software
- Ability to work flexible hours including weekends and holidays
- Fraud detection and regulatory compliance knowledge
- Positive attitude with problem-solving mindset