Job Description
Join our award-winning team at Heritage Financial Group as a Bank Teller in Buffalo! We're seeking customer-focused professionals to deliver exceptional banking experiences in our vibrant downtown branch. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of Western New York's most trusted financial institutions. Apply today to become part of our community-focused banking family!
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Build and maintain strong client relationships through personalized service and product recommendations
- Balance cash drawers daily and adhere to strict regulatory compliance standards
- Resolve customer inquiries efficiently while maintaining high satisfaction scores
- Actively promote bank products and services to meet customer needs
- Collaborate with branch team to achieve sales and service goals
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and digital platforms
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution skills
- Ability to work flexible hours including Saturdays
- Federal banking compliance certification preferred