Job Description
Join Capital Trust Bank's award-winning team in Raleigh! We're seeking a dynamic Bank Teller to deliver exceptional customer experiences in our vibrant downtown branch. As the face of our institution, you'll build lasting relationships while driving our mission to make banking simple and personal. Enjoy competitive benefits, career growth opportunities, and a supportive culture that celebrates your success.
Responsibilities
- Process transactions with precision and efficiency while maintaining strict compliance protocols
- Deliver outstanding customer service through personalized financial guidance and problem-solving
- Actively cross-sell bank products and services to meet customer needs
- Maintain accurate records and perform daily account reconciliations
- Collaborate with branch team to achieve sales and service goals
- Participate in community outreach initiatives to enhance bank visibility
Qualifications
- Minimum 1 year of customer service or cash handling experience
- Strong mathematical aptitude and attention to detail
- Excellent communication skills with ability to build rapport quickly
- Proficiency with banking software and MS Office suite
- Ability to work flexible hours including weekends
- Fraud prevention and regulatory compliance knowledge
- Positive attitude with passion for helping others achieve financial goals