Job Description
Join Capital City Bank as a Bank Teller in the heart of Washington, DC! We're seeking customer-focused professionals to deliver exceptional financial services to our diverse clientele. As a key member of our retail banking team, you'll create positive experiences while supporting our mission to build lasting community relationships. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in one of America's most vibrant financial hubs.
Responsibilities
- Process customer transactions with accuracy and efficiency, including deposits, withdrawals, and transfers
- Build trust through proactive customer engagement and personalized financial guidance
- Uphold strict security protocols while handling cash, checks, and sensitive documents
- Resolve customer inquiries regarding accounts, services, and digital banking tools
- Contribute to branch goals by identifying cross-selling opportunities for bank products
- Maintain precise records and balances through daily reconciliation procedures
- Support branch operations by assisting with audits, compliance, and administrative tasks
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in cash handling or customer service role
- Strong numerical aptitude and attention to detail in financial transactions
- Excellent communication skills with ability to explain complex concepts clearly
- Proficiency with banking software and basic Microsoft Office applications
- Ability to work flexible hours including weekends and holidays as needed
- Federal banking compliance certification (e.g., AIB) or willingness to obtain
- Positive attitude with commitment to diversity and inclusion principles