Job Description
Join our award-winning team at Chicago Trust Bank as a Bank Teller and become the face of our commitment to exceptional customer service in the heart of downtown Chicago. We're urgently seeking passionate individuals who thrive in fast-paced environments and want to build a rewarding career in finance.
As a key member of our retail banking division, you'll handle daily transactions, resolve customer inquiries, and promote our financial products while maintaining the highest standards of security and compliance. This is an immediate opportunity with competitive benefits, career advancement pathways, and comprehensive training.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments
- Resolve account discrepancies and customer inquiries with professionalism
- Identify cross-selling opportunities for bank products/services
- Maintain strict adherence to banking regulations and security protocols
- Balance cash drawers and daily transaction reports
- Assist with new account openings and documentation
- Support branch operations as needed during peak hours
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution skills
- Ability to work flexible hours including weekends
- Proficiency with banking software and MS Office Suite
- Familiarity with banking regulations (Regulation E, BSA)
- Positive attitude with commitment to customer satisfaction